SHIPPING POLICY
We offer free shipping on all orders of $75 or more within the U.S. After ordering, you will receive two confirmation emails from elkustomgifts.com. A confirmation of your order's receipt, and a confirmation email to tell you that your order was delivered. Please allow the product 3-10 business days to arrive.
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Currently, we accept orders from local customers only. We are unable to ship to international, APO or FPO addresses. We also do not include pricing information on our packing slip.
RETURN & EXCHANGE POLICY
If there is a quality issue with your order, you may return it in new condition and in its original packaging for a prompt exchange for the same item, or immediate full refund. Understandably, personalized items cannot be accepted for return unless there is a manufacturing error or product defect. All refunds or exchanges must be made within 30 days of receipt. You are welcome to email us at elkustomgifts@gmail.com.